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What you should know

Services included in the price 
rich breakfast frfom the buffet
fresh salads and seasonal vegetables from the buffet (only with half board)
4-course dinner of your choice in the evenings (only with half board)
bath robe for the duration of your stay
free use of our sauna area with Finnish sauna
Turkish steam bath and bio sauna
infrared cabin and hot whirlpool
refreshing juices and fresh fruit in our wellness area
entry ticket to Cron4 indoor pool complex in Reischach (1,5 km)
wi-fi internet connection in the room
Holiday Pass Premium with which you can use all public transport for free (public busses, city and ski busses, regional trains) in the whole Alto Adige region

In the summer
free entry to the opendoor swimming pool (10 minutes walk)
secure bicycle storage room in our indoor garage

In the winter
ski shuttle bus to the main cable car station of the Kronplatz (2,5 km)
ski storage room with ski boot dryer

Extra services (on payment)
laundry and ironing service
all drinks and extras from the restaurant, bar or minibar.

Reductions for kids
0 - 2,99 years of age: Euro 10 per day for a baby cod ( food extra)
3 - 7,99 years: -50% discount on a sofabed
8 - 11,99 years: -30% discount on a sofabedon a sofabed
from 12 years onwards: -10% discount

Special packages for families

One person accompanied by a child up to 12 years old: -30% for the child in a double bedroom. We also offer a discount for separate rooms in our family suites: – 20% for children/youngsters up to 12 years old (with a minimum number of 2 adults and 2 children up to 12 years old per suite).

Short stays
Short stays on weekends can only be booked short-term depending on availability. A surcharge of 15,00 Euro per person per day applies for short stays of less than 3 nights on weekends and during the high season.

Check-in & check-out
Your rooms are available from 3 pm on arrival day, and until 11 am on check-out day. Late check-outs can be arranged with reception at a surcharge of 30,00 Euro.

Half-board & full board
Please note that the half board arrangement is only available for stays of minimum 2 nights, however, our à la carte restaurant is always available. For meals that are not consumed we count a reduction of 7,00 Euro, only if cancelled in advance. For full board we count a supplement of 20,00 Euro per person and day.

Minimum stay during high season
Minimum stays of 7 nights during high seasons:  from approx. 26/12 until 03/01 (period of New Year) an from approx. 08/08 until 20/08 (summer peak season).

New Year's Eve
The surcharge for our New Year’s celebration with gala dinner and live music in our hotel is 60,00 Euro per person, 42 Euro for kids from 7 - 11 years of age and 30,00 Euro for kids from 3 - 7 years of age. This surcharge is obligatory for half-board and full board bookings.

Business travellers
We offer special conditions for business travelers, however, please note that those do not apply during peak season and on weekends. Please ask our reception.

Pets are welcome at the hotel (please book in advance and bring your own blanket and basket). A surcharge of 8,00 Euro applies (food not included), as well as an additional 15,00 Euro for final cleaning, if necessary. Please note that  pets are not admitted in the Kaiser Franz Joseph Suite, in the restaurant or wellness area.

Car park
Free parking space is available in the underground car park.

Double rooms for single use
For the single use of a double room we add a surcharge of 38,00 Euro on the listed rate.

Non-smoking rooms
All our rooms are non-smoking rooms. Should you smoke anyway in your room, we will have to charge 80,00 Euro for the cleaning.

Mandatory information according to the EU-Regulation N. 524/2013 of the European Parliament and of the Council: Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: http://ec.europa.eu/consumers/odr/ 




Enjoy an environmentally-friendly, car-free and relaxed winter holiday on the Kronplatz - with the Holiday Pass Premium you can travel free of charge on public transport throughout South Tyrol, visit museums and leisure facilities at preferential...

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